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2025 Work Trend Index Annual Report
Business demands are outpacing what human capacity alone can deliver — and it's showing. The Microsoft 2025 Work Trend Index Annual Report report explores the widening capacity gap through original research with 31,000 employees and leaders. Download your copy to see how digital labor and AI agents are expanding workforce capabilities and enabling companies to do more with less. Reach out to M.I.T. Consulting to discuss strategies for rethinking productivity in your workplace.
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The concept of 'intelligence on tap' refers to the availability of AI-powered systems that can reason, plan, and act autonomously, allowing businesses to scale their workforce capacity on demand. This shift enables organizations to rethink traditional workflows and adapt to increasing business demands, as 82% of leaders express confidence in using digital labor to enhance productivity within the next 12 to 18 months.
How will AI impact organizational structures?
AI and human-agent teams are expected to transform traditional organizational structures into more dynamic models, referred to as 'Work Charts.' These charts focus on assembling teams around specific goals rather than functional expertise, enabling companies to form agile, high-impact teams as needed. This approach mirrors project-based work in industries like film production, allowing for greater flexibility and efficiency.
What are the phases of AI integration in organizations?
Organizations are anticipated to undergo three phases of AI integration. In the first phase, AI acts as an assistant, helping employees work more efficiently. The second phase sees AI agents joining teams as digital colleagues, taking on specific tasks under human direction. Finally, in the third phase, humans will set the direction while agents execute entire business processes, allowing for a more streamlined and effective workflow.
2025 Work Trend Index Annual Report
published by M.I.T. Consulting
You need an IT partner who understands your business and treats it like their own. That's why M.I.T Consulting is your personal IT department that you can count on to take care of everything connected to information technology. Headquartered in Toronto, Canada, we provide on-site technical support in and around the Greater Toronto Area and Southern Ontario. We also provide development and consulting services globally through our Canadian branch office. We connect business and technology – everything you need from start to finish from one source that you can trust: M.I.T Consulting. Contact us at 416-250-1040 or info@mitconsulting.ca to discover how easy IT can be.
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